Certified Senior Accident / Incident investigator

Historically, occupational health and safety has had a tendency to focus on fixing the worker in order to prevent accidents and incidents from occurring. Modern research has led safety professionals to adopt a broader perspective, one that includes the entire organization – from the management systems and its operations to supervisors and staff. This course looks at the interconnected relationships between the various roles in the organization and examines how each can contribute to an accident or incident or prevent them from occurring.

In spite of all our best efforts, accidents and incidents occasionally occur. These unplanned or undesired events can adversely affect a company’s work operations and may include work-related injuries, occupational illnesses, property damage, spills and fires. Critically all incidents should therefore be thoroughly investigated demonstrating a proven company-wide process of efficiency and effectiveness linked to the Safety Management System (SMS). The more serious the incident the more extensive the investigation.

However, even a minor incident or near-miss incident also requires a thorough investigation as this may reveal significant potential for a serious future incident should the conditions be left uncorrected. While incidents seem to happen for obvious reasons, there may be things that contribute to an accident which are not always immediately apparent. Attendance on this elearning training course will provide you with the confidence and necessary professionalism to enable a thorough Accident Investigation as soon as practicable after the event.

This course is broadly divided onto 2 units that comprehensively deal with the best practices involved during an accident/incident investigation.







1 Health & Safety
2 Accident /Incident
3 Cause of Accident
4 Reasons for investigating accidents
1 Approach to investigation
2 Accident / Incident causes
3 Accident /Incident Investigation Step 1 (Investigation Policy)
4 Accident /Incident Investigation Step 2 (Investigation Team)
5 Accident /Incident Investigation Step 3 (Physical Evidence)s
6 Accident /Incident Investigation Step 4 (Conduct Interview)
7 Accident /Incident Investigation Step 5 (Documentary Evidence)
8 Accident /Incident Investigation Step 6 (Analysis of Findings)
9 Accident /Incident Investigation Step 7 (Identify Root Causes)
10 Accident /Incident Investigation Step 8 (Assign Remedial Actions)
11 Accident /Incident Investigation Step 9 (Report Writing)
12 Accident /Incident Investigation Step 10 (Lessons learned and follow-up)
13 Scenario based investigation study
14 Accident / Incident Investigation – Recap

Course Goals and Learning Outcomes

This training course will highlight:

  • Why and who conducts an investigation?
  • Investigation methodology, the essential ten-step process
  • Characteristics of an effective incident/accident analysis programmer
  • The two major components that contribute to the cause of an incident
  • Why investigations must be constructive, professional, credible and timely
  • Safety Management Systems on promoting a pro-active Safety Culture

At the end of this training course, you will learn to:

  • Develop the knowledge and skills required to investigate all adverse events.
  • Understand the causes of accidents and ill-health.
  • Understand the elements that combine to form an accident.
  • Develop confidence & professionalism in investigating, interviewing & reporting
  • Ensure all employees & contractors are aware of the SMS and ‘Safety Culture’
  • Apply the legal requirements and company procedures

Who should undertake ITOL’s CSAII certification?

This online Accident/Incident Investigation course is designed to help individuals who will be investigating workplace accidents or incidents understand the purpose and process of accident or incident investigation. It ensures they understand how to recognize and distinguish between immediate (or direct) causes of accidents or incidents and the underlying (or root) causes, and how to develop recommendations for corrective actions to prevent them from recurring.
This training course is suitable for those officers who may become involved in these investigation as well as Managers wishing to have a deeper knowledge of this process and crucially how it affects the interpretation of the law, regulations and company procedures. This course is suitable to a wide range of professionals but will greatly benefit:

  • HSE Officers
  • Supervisors
  • Inspectors
  • Advisors
  • Auditors
  • Team Leaders/Managers